Latest updated: 18-07-2024

Participants Agreement of use

1. General

These Participants Agreement of use (“Agreement”) apply for all agreements between Mojarib Survey Platform owned by Luma for Information Technology which establishment registered in Ministry of Commerce with CR No: 1010841501 which will refer to (‘Mojarib’) or (“The Platform”) and the participants (‘The Participant) to participate in Mojarib Customer’s Surveys. Please read these Agreement carefully before using the Platform. Your access to and use of the Platform is considered as acceptance of and compliance with these Agreement. These Agreement apply to all visitors, participants and others who access or use the Platform. The below-described Agreement of service represents a contract between the participant and the Platform, the contract comes into binding effect when participant signed up on the platform successfully. And your use of the Platform represents your acceptance of these terms and conditions. If you disagree with any part of the Agreement, then you must not access the Platform.

 

2. Registration as a Participant

Anyone who would like to be invited as a Participant must first register on the Platform. To register, Participants must be at least 16 years of age. After registering, Participants will receive an email to verify their email address and subsequently will be entered in the Mojarib Participants database (‘database’). Registration as a Participant is free and voluntary. All Participants are required to provide truthful and accurate information when registering for our Platform, may only register for one account. Participants can delete their data from the database at any time at no charge. We reserve the right to verify all Participant credentials and to reject any Participants and we reserve the sole right and discretion in granting or denying any accounts created by you. For more information on how we handle your personal data and ensure its protection, please see our Privacy Policy.

 

3. Independent Contractor Status

Except as expressly provided for otherwise, this Agreement shall not be construed to create any association, partnership, joint venture, employee, worker or agency relationship between Participants and the Platform. Participant has no authority (and shall not hold himself or herself out as having authority) to bind the Platform and Participants shall not make any agreements or representations on the Platform's behalf without the Platform's prior written consent. Participant shall be responsible for and shall indemnify and hold the Platform harmless for any claims, suits, or actions related to this provision, including any such claims brought by Participant or by any third party with respect to any claims for taxes or contributions, including penalties and interest.

 

4. Survey Types

Platform client may invites their customers to participate in their surveys, and the platform may also invite registered participants to participate in surveys about products and services on behalf of the clients. These surveys are conducted online at the time chosen by the participant within a survey timeframe set by the client. 

 

5. Surveys

Participants may only perform Surveys as permitted by the Platform. Participants agree to provide truthful and accurate information when undertaking any Surveys on the Platform. You understand that we do not direct, employ, or control you when you undertake any Surveys. The manner and means of performing the Surveys will be determined and controlled solely by you an independent contractor. PARTICIPANT ACKNOWLEDGES THAT THE PLATFORM DOES NOT RECOMMEND OR ENDORSE ANY MATERIALS, PRODUCTS, NON-MOJARIB CONTENT, OR ANY THIRD PARTIES MADE AVAILABLE THROUGH ANY SURVYS. Please be aware that we are not required to make available any Surveys and we may discontinue the offering of any Surveys or any other Mojarib Services at our discretion. Some Surveys may have eligibility and equipment requirements that shall be stated on the Platform. A participant shall be responsible for verifying that he/she meets all eligibility and equipment requirements as stated for any applicable Survey. Participant agrees that the Platform invites individuals to participate in Surveys on behalf of a customer. These Surveys will be conducted online at a time selected by the participant within a survey timeframe that the customer sets. may share his/her personal information with any relevant customers offering a Survey that Participant has performed. Such personal information shall be disclosed in accordance with our Privacy Policy. The Platform reserves the right and discretion to determine any eligibility requirements for a Participant and to reject any Participant from taking any Survey offered on the Platform.

 

6. Recording

Please be aware that some Surveys require screen recording and/or voice recording and/or Camera Recording of you. You agree that the Platform may collect recordings of the entire Survey session which may include recordings of your face, voice, interactions, comments, navigation, sensitive information, sounds, and suggestions. You agree that such recordings may be shared with the Platform customers or third parties that have paid for the Survey. It should be noted that the Platform customer is not permitted to publish the video recording of the participants' Surveys on any public platform or to disclose their data with individuals or organizations with whom he has not signed a non-disclosure agreement. The customer is not permitted to use it in whole or in part in any work, including promotional or advertising works. The Customer is solely liable for any and all damages and compensation sought by the Participant or the Platform.

 

7. Confidentiality of Surveys

You agree that all Surveys are confidential, and you will treat all Surveys in the same manner that you would treat your own confidential information. You agree that you shall not use or disclose, except as expressly authorized by the Platform, any Surveys, recordings, or any associated information, unless such information is publicly known. Where required you may be required to sign a non-disclosure agreement.

 

8. Participant Privacy

We value your privacy and understand your privacy concerns. Our Privacy Policy is incorporated into this Agreement, and it governs your submission of information to our Platform. Please be aware that some Surveys may require you to submit your personal information including sensitive information to third parties. You should review, understand, and consent to their privacy practices prior to submitting any information. When taking any Surveys, your information and recordings may be submitted to such third party that has requested the Survey. Please review our Privacy Policy so that you may understand our privacy practices. All information we collect is subject to our Privacy Policy, and by using the Platform you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

 

9. Selection of Survey participants

the Platform will select participants for Surveys based on participants’ information in the database, additionally requested data and the required characteristics of participants as determined by the Platform’s customers. If participants are considered for a particular Survey, the Platform will contact them directly and invite them to participate in the customer’s Survey. Participants for Surveys will be selected at the Platform’s sole discretion and participants have no claim to participate in any particular Survey.

 

10. Confirmation of participation

After being invited by the Platform as participants for a specific Survey, participants can confirm their participation in the Survey within a certain time period communicated to the participant. If a participant agrees to participate in a Survey but fails to do so, the Platform reserves the right to block the participants from participation in further Surveys.

 

11. Electronic Communications

The communications between you and the Platform use electronic means, whether you visit the Platform or send the Platform e-mails, or whether the Platform posts notices on the Platform or communications with you via mobile notifications or e-mail. For contractual purposes, you (1) consent to receive communications from the Platform in an electronic form; and (2) agree that all terms, conditions, agreements, notices, disclosures, and other communications that the Platform provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.

 

12. Idea Submission

the Platform or any of its employees do not accept or consider unsolicited ideas, including but not limited to ideas relating to processes, technologies, product enhancements, or product names. Please do not submit any unsolicited ideas, content, artwork, suggestions, or other works (“Submissions”) in any form to the Platform. The sole purpose of this policy is to avoid potential misunderstandings or disputes when the Platform’s products might seem similar to ideas you submitted to the Platform. If, despite our request that you not send us your ideas, you agree to the following: (1) your Submissions and their contents will automatically become the property of the Platform, without any compensation to you; (2) the Platform may use or redistribute the Submissions and their contents for any purpose and in any way; (3) there is no obligation for the Platform to review the Submission or reply to them; and (4) there is no obligation to keep any Submissions confidential.

 

13. Access

After registering, where required, we shall grant you access to the Platform and Mojarib Application as permitted by us and in accordance with this Agreement. All rights not explicitly granted are reserved for the Platform. Where you download software to access our Platform, we grant you a limited, fully revocable, non-exclusive license to download a copy of our application onto your electronic device(s), as permitted by us. If you breach this Agreement, your access or license to use our Platform may be terminated at our discretion. Additionally, we may revoke your access or license to use our Platform or our Application if we believe that your actions may harm us, our business interests, or any third-party rights. Failure by us to revoke your access does not act as a waiver of your conduct.

 

14. Use of the Platform

When using our Platform, the Participant is responsible for its use of the Platform. You agree to the following:

  • You may not copy, distribute or disclose any part of the Platform in any medium, including without limitation by any automated or non-automated “scraping”.
  • You may not attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Platform.
  • You may not use any robot or other automated means, or interface not provided by us to access the Platform or to extract data.
  • You may not use automated bots or other software to send more messages through our Platform than humanly possible.
  • You may not use the Platform on a computer that is used to operate nuclear facilities, life support, or other mission critical applications where life or property may be at stake.
  • You may not decompile, reverse engineer, disassemble, modify, rent, sell, lease, loan, distribute, or create derivative works or improvements to the Platform or any portion of it.
  • You may not access our Platform in an attempt to build a similar or other competitive product. You may not use the Platform in an unlawful manner.
  • You may not take any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure.
  • You may not collect or harvest any personally identifiable information, including account names, except where permitted, from the Platform.
  • You may not impersonate any person or entity or misrepresent your affiliation with a person or entity.
  • You may not violate or infringe other people's intellectual property, privacy, or other contractual rights while using our Platform.
  • You may not violate any requirements, procedures, policies or regulations of networks connected to the Platform.
  • You may not sell, lease, loan, distribute, transfer, or sublicense the Platform or access to it or derive income from the use or provision of the Platform unless enabled through the functionality of our Platform.
  • You may not interfere with or disrupt the Platform. You may not violate any Saudi laws or regulations and you solely are responsible for such violations.
  • You agree not to use the Platform in any way that is: misleading, unlawful, defamatory, obscene, invasive, threatening, or harassing.
  • You agree that you will not hold the Platform responsible for your use of our Platform; and
  • You agree not to cause, or aid in, the disruption, destruction, manipulation, removal, disabling, or impairment of any portion of our Platform, including the de-indexing or de-caching of any portion of our Platform from a third party’s website, such as by requesting its removal from a search engine.

If you are discovered to be undertaking any of the aforementioned actions your privileges to use our Platform may at our discretion, be terminated or suspended. Additionally, if we believe that your actions may harm us or a third party we may suspend or terminate your use of the Platform. Generally, we will provide an explanation for any suspension or termination of your use of any of our Platform, but the Platform reserves the right to suspend or terminate any account at any time without notice or explanation.

 

15. Rewards

Rewards are offered for certain types of surveys, either directly through the platform or by the survey owner. The type and value of the reward are determined independently for each survey, and participants are informed of this in advance through the platform before participating in the survey. Following approval of the survey results, reward points are automatically added to the participant's balance if the reward is in the form of Mojarib points or sent to the participant's address if the rewards are of other types.
For Mojarib points, a minimum threshold of 3000 three thousand points must be reached to request the exchange of points for a shopping voucher via email support@mojarib.io. As for other reward types, the reward will be sent to the address specified by the participant according to the period specified in the survey.
The platform reserves the right to perform appropriate identity verification before processing the exchange or shipment request. Participants do not have the right to request the exchange of points that have not reached the required minimum mentioned above. The platform reserves the right to change the value or type of reward at any time without prior conditions or notice. Any change in the reward will apply only to new surveys and will not affect surveys that have already been approved for participation by the user before this change.

 

16. Tax

Participants will be responsible for any taxes or charges payable on the paid amounts for completing Surveys on the platform including collecting, paying and reporting such taxes to the appropriate authorities and filing Tax where required under local laws.

 

17. Our Content

Using the Services does not give you ownership of any intellectual property rights in the Services. You agree that all Mojarib content and materials delivered via the Services or otherwise made available by the Platform (collectively, “Our Content”) are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by the Platform in writing, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works of Our Content. However, you may print or download a reasonable number of copies of Our Content for your own informational purposes; provided that you retain all copyright and other proprietary notices within the copies. Reproducing, copying, or distributing any of Our Content or the Platform design elements for any other purpose is strictly prohibited without our express prior written permission. Use of Our Content for any purpose not expressly permitted in these Agreement is prohibited. the Platform reserves any rights not expressly granted in these Agreement.

 

18. Participant Content

Participant’s ability to submit or transmit any information through the Platform, including but not limited to data, reviews, video content, written content, images, or any other information will be referred to as “Participant Content” throughout this Agreement. Please be aware that we are not required to host, display, migrate, or distribute any of your Participant Content and we may refuse to accept or transmit any Participant Content. You agree that you are solely responsible for any Participant Content submitted and you release us from any liability associated with any Participant Content submitted. We provide industry standard security, but we cannot guarantee the absolute safety and security of any such Participant Content. Any Participant Content found to be in violation of this Agreement or that we determine to be harmful to the Platform may be modified, edited, or removed at our discretion. When you submit any Participant Content to us, you grant the Platform, its partners, affiliates, Users, representatives and assigns a non-exclusive, limited, fully-paid, royalty-free, revocable, world-wide, universal, transferable, assignable license to display, distribute, store, broadcast, transmit, reproduce, modify, prepare derivative works, or use and reuse all or part of your Participant Content for the purpose of providing you any services associated with the Platform for the duration of this Agreement. You agree that this license allows us to share your Participant Content with our customers. Additionally, you grant to the Platform a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into the Platform any suggestion, enhancement request, recommendation, correction or other feedback provided by you relating to the operation of our Platform. We reserve the right to remove, delete, modify, screen, edit, or refuse any Participant Content for any reason or no reason, and with or without notice to you.

 

19. Additional Participants Content Grant

When submitting any Participant Content to us, you agree that all of the individuals whose names, voices, photographs, who paper or have been used in the Participant Content, have authorized and approved of Participant’s use thereof, and the Platform shall have the right to use all names, voices, photographs, likenesses, appearance and performances contained in the Participant Content in connection with the exploitation, promotion, and use of the license granted within this Agreement. Further , you represent and warrant the following: (1) Participant owns or has properly licensed all Participant Content provided; (2) the Participant Content does not and will not infringe on any copyright, moral right, trademark or other intellectual property right and will not violate any right of privacy or right of publicity; (3) the Participant Content offered does not violate any Saudi, international laws, or any third party agreements; and (4) Participant has the absolute right to grant to the Platform, all rights, licenses and privileges granted to or vested in the Platform under this Agreement.

 

20. Monitoring Participant Content

The Platform shall have the right, but not the obligation, to monitor all Participant Content on the Platform at all times, to determine compliance with this Agreement and any guidelines established by us. Without limiting the foregoing, the Platform shall have the right, but not the obligation, to remove any Participant Content at its sole discretion. For example, we may remove Participant Content if we believe that any Participant Content may harm us or our business interests. Except where required by law, we have no obligation to retain or provide you with copies of any Participant Content.

 

21. The Platform Availability

Although we try to provide continuous availability to you, we do not guarantee that the Platform will always be available, work, or be accessible at any particular time. Specifically, we do not guarantee any uptime or specific availability of the Platform. You agree and acknowledge that the Platform uses remote access and may not always be either 100% reliable or available. Only Participants who are eligible to use our Platform may do so and we may refuse service or terminate your access at any time. We cannot guarantee that anything found on our Platform will work to the functionality desired by you or give you any desired results.

 

22. Non-Circumvention

Participant agrees to use the Platform as the exclusive means of communication by and between you and any the Platform customers. You may not attempt to provide any of the Platform customers with any of your contact information and you agree not to attempt to contact such the Platform customers via social media or any other means of communication. This non-circumvention section does not preclude you from using or purchasing any products or services from any of the Platform customers. You hereby give the Platform permission to review communications made between you and any of our customers on the Platform to enforce this provision. Where you breach this provision, we may withhold any and all payments and may terminate your account at our discretion.

 

23. Disclaimer

The account holder is entirely responsible for the use. Whereas the “as is” and “as available” service is provided without any warranty or express, implied or legal conditions. the Platform does not guarantee that any defect in the provision of services outside its ability or due to emergency or force majeure conditions does not occur – that no defect or error occurs, and the Platform is committed to taking all necessary and reasonable steps to remedy and remedy the situation. The Platform does not warrant that the results of using the service will be accurate or consistent. The Platform does not warrant that the quality of any products, services, information, or other materials purchased or obtained from the participant through the service will reach your expectations, or that any errors in the service will be corrected.

 

24. Modification of Platform

We reserve the right to alter, modify, update, or remove the Platform or any portions thereof, at any time at our discretion. We may conduct such modifications to our Platform for security reasons, intellectual property, legal reasons, or various other reasons at our discretion, and we are not required to explain such modifications or provide you access to previous versions of our Platform. For example, we may provide updates to fix security flaws, or to respond to legal demands. Please note that this is a non-binding illustration of how we might exercise our rights under this section, and nothing in this section obligates us to take measures to update the Platform for security, legal or other purposes.

 

25. Accounts Holds

From time to time, the Platform may place a hold (“Hold”) on a Participant’s account. Some of the reasons that we may place a Hold on Participant’s account include but are not limited to the following: (1) if we have reason to believe that you or your actions have violated this Agreement, may harm our business, are deceptive, misleading, unlawful, or have harmed a third party or interfere with a third party contractual right; (2) at the request of our payment processors; or (3) if required in order to comply with a court order, subpoena, writ, injunction, or as otherwise required under applicable laws and regulations. If you have questions about a Hold we may have placed on your account, or need information about how to resolve the Hold, please contact us. Additionally, we may suspend a Participant’s access to the Platform or his/her ability to take Surveys while such Hold is in place.

 

26. Termination

Both the participants and the Platform can terminate the contract at any time. without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Agreement or the Participant has not accessed its account for an extended period of time. the Platform shall have no liability to Participant in relation to any loss of materials from deleting Participant Account’s and shall have no duty to maintain any Inactive Account, Claims for damages cannot be made due to the termination of the contractual relationship. The credit balance, which may still be in the wallet of the participants at the time of the termination of the contract, as well as any payment transactions that have not yet been completed, will irrevocably be lost.

 

27. Entire Agreement

This Agreement along with the Privacy Policy provided by the Platform constitute the complete and exclusive understanding and agreement between the parties regarding the subject matter herein and supersede all prior or contemporaneous agreements or understandings written or oral, relating to its subject matter. Any waiver, modification, or amendment of any provision of this Agreement will be effective only if in writing and signed by a duly authorized representative of each party. Where this Agreement conflicts with our Privacy Policy or any other documentation listed on our website this Agreement shall supersede and control.

 

28. Assignment and Survival

You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent. We may assign our rights and/or obligations under this Agreement to any other party at our discretion. All portions of this Agreement that would reasonably be believed to survive termination shall survive and remain in full force upon termination, including but not limited to the Limitation of Liabilities, Representation and Warranties, Access, Payment, Indemnification, and Arbitration sections.

 

29. Governing Law

The site can be accessed from various countries of the world. Each of these countries has laws that may differ from the laws and regulations in force in the Kingdom of Saudi Arabia and the participant with access to the network agrees that the laws of the Kingdom of Saudi Arabia (without entailing any judicial disputes) apply to all issues arising from or relating to the use of the contents of this site, the information provided through this site, or materials contained in it. Participants under this Agreement irrevocably agree to the decisions of competent courts in the Kingdom of Saudi Arabia with regard to these matters. While the Platform is making every possible effort to ensure that the use of this site stays in line with the laws in force, it does not guarantee that the site or information available through it, or these conditions are compatible with the applicable law.

 

30. Amendments

We may amend these Agreement from time to time. When we amend these Agreement, we will update this page and indicate the date that it was last modified, or we may email you. You may refuse to agree to the amendments, but if you do, you must immediately cease using our Platform and all our Services.